Safe Stay

With us, you can always feel safe

SAFE STAY is the name of our response to pandemics such as Covid-19 and other events that may require extra effort. Below is a brief overview covering special initiatives in the cleaning and hygiene area.

Parallel to our efforts in the area of hygiene, we have highly prioritised our food safety initiatives. Both guests and employees and business partners must naturally be able to feel confident that food and beverages in our care are handled correctly. This monitoring is managed through fixed Hazard Analysis and Critical Control Points (HACCP) audits.

At Arp-Hansen Hotel Group, we have chosen to conduct three times as many audits as we are obliged to. This is because nothing is more important to us than the safety of our guests, employees and others in contact with the company.

Cleaned hotel rooms

All hotel rooms are cleaned thoroughly between guests’ arrivals with eco-friendly products that are certified with the Nordic Swan Ecolabel. Door handles, remote controls, hair dryers, basins, light switches and other surfaces are all thoroughly cleaned. Just as towels and bed linen are also changed.

Cleaning on demand

For Arp-Hansen Hotel Group, it is important to take responsibility for the environment and inspire you as a guest to do so as well.

We give you the option to choose whether or not you want cleaning of your room.

If you are staying with us for more than one night, we will no longer automatically clean your room. If you want cleaning in your room, we will, of course, accommodate your request.

You just have to inform our staff in the reception before 10PM the night before.

The initiative helps us to reduce the hotel’s electricity and water consumption.

Communal areas

Exposed surfaces such as door handles, payment terminals and elevator buttons are regularly cleaned. Stands and bottles of hand sanitiser are freely available to guests and staff in all common areas and facilities in our hotels.

Conferences

The Arp-Hansen Hotel Group has access to over 100 meeting and conference rooms, as well as a congress hall. All meeting venues have Green Key environmental certification. Door handles, chairs, tables, office supplies, coffee machines, AV equipment and other surfaces are cleaned before and after all conferences and meetings. Stands and bottles with hand sanitiser are always available in all meeting rooms.

Green Key

Green Key is the international tourism’s most widely used eco-label. In order to use the label, you must comply with a number of strict environmental requirements across 13 areas, such as energy and water consumption. In Denmark, we have chosen to have the strictest criteria among all the Green Key countries.

Arp-Hansen Hotel Group was the first major hotel chain to join the scheme. This was in 2009.

The Nordic Swan Ecolabel

The label focuses on the overall environmental impact of production and consumption.

This means strict environmental requirements in all phases of a product’s life cycle, including strict requirements for chemicals.

At Arp-Hansen Hotel Group, we use the brand for soap, shampoo, lotion and dishwashing. On soaps and lotions, all products are Nordic Swan Ecolabelled. The Nordic Swan Ecolabel and the EU Ecolabel are Denmark’s official eco-labels.