Safe Stay

With us, you can always feel safe

SAFE STAY is the name of our response to pandemics such as Covid-19 and other events that may require extra effort. Below is a brief overview covering special initiatives in the cleaning and hygiene area. 

Parallel to our efforts in the area of hygiene, we have highly prioritised our food safety initiatives. Both guests and employees and business partners must naturally be able to feel confident that food and beverages in our care are handled correctly. This monitoring is managed through fixed Hazard Analysis and Critical Control Points (HACCP) audits.

At Arp-Hansen Hotel Group, we have chosen to conduct three times as many audits as we are obliged to. This is because nothing is more important to us than the safety of our guests, employees and others in contact with the company.

Cleaned hotel rooms

All hotel rooms are cleaned thoroughly between guests’ arrivals with eco-friendly products that are certified with the Nordic Swan Ecolabel. Door handles, remote controls, hair dryers, basins, light switches and other surfaces are all thoroughly cleaned. Just as towels and bed linen are also changed.

Cleaning that makes sense - For the environment

For Arp-Hansen Hotel Group, it is important to take responsibility for the environment and inspire you as a guest to do so as well. 

We are taking a new important initiative and give you the option to choose whether or not you want clean towels and cleaning of your room. If you are staying with us for more than one night, we will no longer automatically clean your room. If you want cleaning in your room and/or clean towels, we will, of course, accommodate your request. You just have to inform our staff in the reception before 10PM the night before. Our new initiative helps us to reduce the hotel’s electricity and water consumption. 

You are more than welcome to call us, send us an email or reach out to us directly at the front desk.

Please, remember to provide us with your room number.

Communal areas

Exposed surfaces such as door handles, payment terminals and elevator buttons are regularly cleaned. Stands and bottles of hand sanitiser are freely available to guests and staff in all common areas and facilities in our hotels.

Conferences

The Arp-Hansen Hotel Group has access to over 100 meeting and conference rooms, as well as a congress hall. All meeting venues have Green Key environmental certification. Door handles, chairs, tables, office supplies, coffee machines, AV equipment and other surfaces are cleaned before and after all conferences and meetings. Stands and bottles with hand sanitiser are always available in all meeting rooms.