COVID-19 information and what you can expect when you visit us

Updated September 2nd, 2021

The safety and security of our guests is our highest priority these days. In order to create optimal safety for our guests and of course also for our employees, we have supplemented our usual procedures and routines with the following special initiatives:
 

  • Naturally, we follow all recommendations and guidelines from the Danish government.
  • All employees have received detailed information about COVID-19 and instructions based on government recommendations.
  • Stands and bottles of hand sanitizer are freely available to guests and staff in all common areas and facilities in our hotels.
  • We ensure all exposed surfaces, such as door handles, payment terminals and elevator buttons are continuously disinfected with antibacterial liquid.
  • We have clear procedures for dealing with colleagues who may show signs of illness – obviously, they do not come to work.
  • We will of course contact the health authorities immediately and launch a coordinated action plan, if we discover a case of Coronavirus at one of our hotels.

Restaurants, pools, gyms and other facilities at our hotels

Read which facilities are open to our guests at each hotel. The website is updated regularly.

Tivoli Hotel & Congress Center

  • All facilities are open.
  • Penthouse Pool & Relax is closed indefinitely due to renovations. Guests with access to Penthouse Pool & Relax are kindly requested to contact the hotel.

Phoenix Copenhagen

  • All facilities are open.

Imperial Hotel

  • All facilities are open.

The Square

  • All facilities are open.

Copenhagen Island

  • All facilities are open.

71 Nyhavn Hotel

  • All facilities are open.

Copenhagen Strand

  • All facilities are open.

Gentofte Hotel

  • All facilities are open.

Wakeup Copenhagen hotels

  • All facilities are open.

Steel House Copenhagen

  • All facilities are open.

Next House Copenhagen (opening fall 2021)

  • All facilities are open.

Holding meetings at our hotels

All our hotels are open for meetings and conferences.

When holding meetings at our hotels, the following will apply: 

  • Stands and bottles with hand sanitizer are available in all our meeting rooms.
  • We follow government guidelines for distancing and space requirements.
  • Signs with government recommendations are visible in our meeting facilities.
  • Office supplies and AV equipment in the meeting rooms are disinfected before the start of the meeting.
  • Refreshments will be served in accordance with government guidelines.

COVID-19 information and what you can expect when you visit us. Read more.