Best price guarantee
When you book your hotel room directly at our hotels’ websites, we guarantee that your stay at one of Arp-Hansen’s hotels will be at the best online price.
In addition to price guarantee we offer these extra benefits when you book directly with us:
- 10 % on all Arp-Hansen restaurants
- Double points on your Arp-Hansen loyalty card
Remember that it is always cheapest to book your next Arp-Hansen hotel stay on our own websites.
Other advantages when booking online on our website:
- The hotel’s own website is 100% updated with regards to products, offers and prices. This means that the information you get is always the newest, and directly facilitated by the hotel.
- All offers and products are available online and in one place - and it gives you more options so you can get the type of accommodation you want.
- You have the ability to modify and cancel reservations up to arrival at 12.00 *.
- As a corporate customer you can, through your corporate login, book your hotel stay online to your agreed business customer rates.
- Our prices are 100% transparent, so there are no hidden fees and charges.
- You will get maximum security when paying at the hotel's own website, using our secure payment system.
- Join our loyalty program, which you will find on the website, and achieve many great extra benefits.
- If you reserve directly on the hotel's website, you will have the opportunity to get special requests met and additional assistance when you need it.
* This option depends on the selected offer
When comparing Arp-Hansen Hotel Groups prices with other external portals' prices, you must be aware that the number of persons, arrival date, length of stay, room type, cancellation terms and package contents, are the same at both offers before you can make an accurate assessment of prices.
The following Terms and Conditions have to be fulfilled:
- The competing rate must be viewable and bookable to the general public. A bookable rate means that the rate is available and can be reserved online.
- Most internet Web sites are included in Arp-Hansen Hotel Group’s price guarantee. Examples, but not limited to, are Booking.com, Expedia.com, Hotels.com, Orbitz.com, Lastminute.com, HRS.de, Hotel.de, Venere.com and Lastminute.com
- If a lower rate is reserved through a website (other than Arp-Hansen Hotel Group websites), Arp-Hansen Hotel Group does not accept liability for any fees incurred due to the cancellation of that reservation.
Price guarantee does not apply to the following:
- Third party internet sites for examples, but not limited to, Octopus.com, otel.com, getaroom.com and vivastay.com. (These are not partners of Arp-Hansen Hotel Group, wherefore Arp-Hansen Hotel Group does not accept responsibility or liability for the content of these internet sites).
- Hotel Rates found in any other currency than Danish Kroner.
- Special ‘member only rates’ which are only available to members of special programs or associations.
- ‘Auction type discounts’ offered through other internet sites.
- Arp-Hansen Hotel Group reserves the right to adjust or terminate the price guarantee at any time and without prior notice.